Back Office project: catalog batch

What does the catalog batch (batch 1) consist of?

This first stage of the project concerns the implementation of a single product catalog between Fnac and Darty marketplaces for the French and Belgian markets.

For this purpose, following the switchover, from the 2nd quarter of 2023, product import will only be done on the Mirakl Fnac catalog portal (also called Mirakl Catalog Manager), which is the tool currently used by the Fnac marketplace.

Following the switchover, Mirakl Fnac catalog portal will be renamed Mirakl Fnac Darty Catalogue Manager (MCM) and will be used for product import for both marketplaces.

From now on, sellers will be able to submit their catalogue only once so that it can be integrated on both platforms. While continuing to submit their offers (price, stock and condition) according to the sales platform, Fnac France and Belgium or Darty.

Sellers on the Darty marketplace will still have access to the Mirakl Darty Back Office to integrate their offers and access their order management and customer complaints. The other functionalities will remain specific to each of the Back Offices, Fnac or Darty, until the migration of batch 2 - Offers & Orders, it will be anticipated, following a constraint related to a technical partner. It will therefore be held on May 22, 2023.

Existing solutions and objectives of batch 1

Here are some additional features of the Fnac Catalog Portal (MCM) compared to the Mirakl Darty product import you use today:

  • Seeing a list of who has modified an item record and the date of modification
  • Modifying an element of an existing item record (title, image, and other elements) without the seller being the creator of the item record
  • Making mass corrections or modifications and being able to select multiple item records and modify elements. For example, replace the category of an entire selection by assigning a new category.

How will the switchover take place?

Here is the overall schedule as it is planned to date:

Please note that sellers will receive personalised email to announce the beginning and the end of the period during which they will be affected.

It's important to consider these emails in priority.

How will the catalogue switchover affect vendors?

Actions to do before the switchover

If the seller submits products imports on Fnac and Darty marketplaces, he has no actions to take before the switchover.

Notice that if he works with a Marketplace management platform partner, this one has already been informed and the seller can ask for confirmation on how it is organized for this switchover.

If the seller submits products on Darty marketplace only, different actions must be realized before the switchover depending on his import methods:

Actions to do during the switchover

For sellers only on the Darty marketplace platform

These sellers use the Mirakl Darty tool and will have to familiarise themselves with the Mirakl Fnac catalog portal (MCM). Therefore, during the entire switchover, product imports will be done at two levels:

For sellers on the Fnac and Darty marketplaces

These sellers are already familiar with the Mirakl Fnac catalog portal (MCM), which they use to submit their references to the Fnac catalog. Therefore, for them, nothing changes in terms of operation during the switchover:

  • Sellers will begin to submit product imports to the Mirakl Fnac catalog portal (MCM)
  • Sellers will continue to submit product imports to Mirakl Darty as usual
  • Sellers will continue to submit the product import on Mirakl Fnac (MCM) in the usual way, while adding the Darty references if they are not already present
  • Sellers will continue to submit the product import on Mirakl Darty as usual

In both cases, products must be submitted twice : on Fnac and Darty marketplaces.

At the end of the catalogue switchover, at the end of the first quarter of 2023, only one product import on the Mirakl Fnac Darty catalog portal (MCM) will be necessary to submit a catalog for the Fnac and Darty marketplaces, for the French and Belgium markets.

We will then inform sellers when it is no longer necessary to push the catalog to Mirakl Darty.

We remind you that the offers have to be submitted based on the EAN code (Product ID field). This parameter is necessary to transfer your offers during the switchover.

How we will support you ?

For sellers

For marketplace management platform partners

What's next?

We will come back to the partner sellers to communicate all the training elements and the invitations to the webinars.

We will also notify them when they are affected by the Catalog switchover.