Our features

Fnac

Darty

Here is a non-exhaustive list of the available API on the Fnac Marketplace

Offers

Retrieve offers information (Offers Query)
Upload, update or delete offers (Offers Update)

Status and processing reports

Know all your ongoing imports status (Batch Query)
Retrieve the processing reports from these ongoing uploads (Batch Status)

Pricing

Export your competitors’ pricing on Fnac to adjust yours

Orders management

Retrieve your orders (Orders query)
Manage and update your orders (Orders Update)
Know the different Fnac carrier partners (Carriers Query)
Ask us for your access to our API documentation

Messages, comments and incidents

Retrieve customers' comments (Client Order Comments Query)
Reply to customers' comments (Client Order Comments Update)
Receive customers' messages on offers or orders (Messages Query)
Reply to customers' messages (Messages Update)
Retrieve your orders’ claims (Incidents Query)
Manage claims on orders (Incidents Update)

Contact your account manager to get your access to our API Documentation

Darty Marketplace runs on our partner technology, Mirakl. They are in charge of managing your back office, the features you have access to, the way you create products and upload offers. It is also Mirakl which handles the necessary API to handle your orders and customer care.

Here is a non-exhaustive list of the available API on the Darty Marketplace:

INVOICING AND ACCOUNTING: Manage your accounting document and invoice
MESSAGES Manage your messages and claims
OFFERS: Manage, create, update or delete your offers
ORDERS: Orders and their different statuses
PLATFORM SETTINGS: Your pro-account settings
PRODUCTUS: Create and update your products
PROMOTION API: Set promotional deals
SHIPMENTS: Carriers and shipment process

To consult our available API, you can go to the Mirakl portal.

Table	New product	Refurbished product	Used product
Laptops and tablets	7 %	8 %	10 %
Hard drives, TV sets and projectors	6 %	10 %	10 %
White goods (excluding accessories and specific options)	6,5 %	10 %	10 %
Digital cameras and lenses	7 %	10 %	10 %
Small appliances (excluding accessories and specific options)	8 %	10 %	10 %
Smartphones and mobile phones	8 %	8 %	10 %
Simple and DJ sound systems (excluding accessories and specific options) and microphones	8 %	10 %	10 %
Default technical products (excluding accessories and specific options), alarm clocks, desktop computers, components, monitors, power supplies, printers, scanners and video game consoles	8 %	10 %	10 %
Accessories - for gaming, video game consoles, musical instruments, sound and DJ systems	13 %	16 %	16 %
Accessories - for technical products, white goods, small appliances and tableware	13 %	16 %	16 %
Games, toys, health, gadgets, figurines, cards, creative leisure activities and posters	12 %	16 %	16 %
Video games, DVD/Blu-ray readers, audio, software, musical instruments (excluding accessories and specific), child care, astronomy and meteorology	12 %	14 %	14 %
Books	13 %	15 %	15 %
Watches and default editorial products (excluding accessories and specific options) and stationery	14 %	16 %	16 %
DIY	12 %	15 %	15 %
Gardening	14 %	15 %	15 %
Pet shop	15 %	16 %	16 %
Sports & leisure, sportswear, luggage	14 %	15 %	15 %
Bedding, home textiles	15 %	-	-
Furniture	15 %	-	-
Sustainable development, arts and collections, home and lifestyle (decoration), electronic cigarettes, sexy chic, other/unspecified item group.	15 %	16 %	16 %
Other diversification	11 %	15 %	15 %

Our API

Through our available API, you can handle all aspects of the distribution chain. From setting your offers price to taking care of your customers thanks to our messages and incidents API.

Offers

Status and processing reports

Pricing

Orders management

Messages, comments and incidents

Our FAQ

General questions

Registration and account settings

Offers upload and products creation

Deliveries and shipping costs

Payments cycles

Quality KPI

Fnac Darty Commissions Tables

Formulaire de contact

Quality indicators

Ratings

Claim rate

Order acceptance rate

Spontaneous refund rate

NPS (Net Promoter Score)

BEST PRACTICES

Register on Fnac