Our API
Through our available API, you can handle all aspects of the distribution chain. From setting your offers price to taking care of your customers thanks to our messages and incidents API.
Fnac
Darty
Here is a non-exhaustive list of the available API on the Fnac Marketplace
Offers
- Retrieve offers information (Offers Query)
- Upload, update or delete offers (Offers Update)
Status and processing reports
- Know all your ongoing imports status (Batch Query)
- Retrieve the processing reports from these ongoing uploads (Batch Status)
Pricing
- Export your competitors’ pricing on Fnac to adjust yours
Orders management
- Retrieve your orders (Orders query)
- Manage and update your orders (Orders Update)
- Know the different Fnac carrier partners (Carriers Query)
- Ask us for your access to our API documentation
Messages, comments and incidents
- Retrieve customers' comments (Client Order Comments Query)
- Reply to customers' comments (Client Order Comments Update)
- Receive customers' messages on offers or orders (Messages Query)
- Reply to customers' messages (Messages Update)
- Retrieve your orders’ claims (Incidents Query)
- Manage claims on orders (Incidents Update)
Contact your account manager to get your access to our API Documentation
Darty Marketplace runs on our partner technology, Mirakl. They are in charge of managing your back office, the features you have access to, the way you create products and upload offers. It is also Mirakl which handles the necessary API to handle your orders and customer care.
Here is a non-exhaustive list of the available API on the Darty Marketplace:
- INVOICING AND ACCOUNTING: Manage your accounting document and invoice
- MESSAGES Manage your messages and claims
- OFFERS: Manage, create, update or delete your offers
- ORDERS: Orders and their different statuses
- PLATFORM SETTINGS: Your pro-account settings
- PRODUCTUS: Create and update your products
- PROMOTION API: Set promotional deals
- SHIPMENTS: Carriers and shipment process
To consult our available API, you can go to the Mirakl portal.
Our FAQ
General questions
[faq p=3070][faq p=3072]
Registration and account settings
[faq p=3074]
Offers upload and products creation
[faq p=3076][faq p=3080][faq p=3083][faq p=3086]
Deliveries and shipping costs
[faq p=3088][faq p=3090][faq p=3092]
Payments cycles
[faq p=3097][faq p=3099]
Quality KPI
[faq p=3102][faq p=3104][faq p=3106]