On 01/01/2020, a new French legislation against fraud introduces new measures aiming at controlling the payment of VAT and custom duties for goods introduced in France by foreign vendors (outside EU) ;
In January 2020, all the EU marketplaces will have to give to the French tax authorities the list of their vendors with the amount of transactions realized by each vendor through the platform.
Also in early 01/01/2020, the French tax authorities will ask platforms to justify that their vendors outside EU are respecting the tax legislation notably that they pay VAT and custom duties for the goods shipped to French customers.
2 different types of situations can arise :
If you cannot deliver us one of these elements (as the case may be) we could be obliged to close your account on our platform at the request of the French tax authorities.
Discover here companies able to help out on these VAT matters.
Your average customers' ratings must be over 4.5 out of 5
Must be lower than 5%
Must be over 95%
Respecting these quality indicators is your recipe to success on our platforms. These indicators, not only are they reasurrance information for your customers but they also boost your visiblity on the websites (Buybox access, Top seller status…etc.)
Your seller account may be suspended if you do not meet our quality requirements. For more information, please go to our websites T&Cs.
Would you recommend Fnac/Darty Marketplace to your friends and family?
Your customers will receive a satisfaction survey after their orders where they will rate your services as a seller.
After analyzing their replies, we will give you the keys to success and what you could to do improve your quality indicators.
Responsiveness and flexibility:
Mandatory information to give and respect